Question by Janet Gleis posted 01 Mar 2004
| outside telephone wiring|
|I need to know how to swap the outside wire at the box from second phone line to the primary incoming line (which is no longer in use). The incoming wires at the box are not the same color. Can some kind of jumper be used? |
Thank you for your prompt response.
Answer by Joseph Golan posted 08 Mar 2004
It sounds like you are talking about the NID box on the outside of your home. This box is divided into 2 sections, one for the service provide and one for the home's wiring connection. On the home (customer) side of the box you should find a single hex screw which open the access door. Inside you should see some markings for line 1 and line 2 alongside connection devices (screws or latch type connections) What need to do is more the wiring from line 2 to line 1 as it seems that line 1 in now you main (and only) telephone line. These terminals should be able to accept more then one set of connections. Line 1 may be marked with green and red wires while line 2 may be marked with Black and yellow wires, If this is the case move the Black and yellow to connect with the green and red.
Joseph Golan, RCDD
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