Dear Tim,
Usually, you need to use a crossover cable. However, most recently manufactured devices (both hubs and switches) have specific uplink port, which you can turn from crossover to straight-through with just a push of a button. Locate that port on your hub, and, if it's available, plug a cord into it. Then, if the link light is not on, push the button and watch the link light appear. If it does not, then the problem is more than crossover vs. straight-through patch cable.
Sincerely,
Dmitri Abaimov, RCDD
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